To retrieve quality information, you must use an administrator token with the analytics:read_all scope. The authenticated user must be a read-only or full administrator of the organization to which the meeting belongs and must not be an external administrator.

To use this endpoint, the org needs to be licensed for the Webex Pro Pack.

For CI-Native site, no additional settings are required.

For CI-linked site, the admin must also be set as the Full/ReadOnly Site Admin of the site.

A minimum Webex and Teams client version is required. For details, see Troubleshooting Help Doc.

Quality information is available 10 minutes after a meeting has started and may be retrieved for up to 7 days.

A rate limit of 1 API call every 5 minutes for the same meeting instance ID applies.