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GETRead the List of Auto Attendants
GETGet Details for an Auto Attendant
POSTCreate an Auto Attendant
PUTUpdate an Auto Attendant
DELETEDelete an Auto Attendant
GETGet Call Forwarding Settings for an Auto Attendant
PUTUpdate Call Forwarding Settings for an Auto Attendant
POSTCreate a Selective Call Forwarding Rule for an Auto Attendant
GETGet Selective Call Forwarding Rule for an Auto Attendant
PUTUpdate Selective Call Forwarding Rule for an Auto Attendant
DELETEDelete a Selective Call Forwarding Rule for an Auto Attendant
GETGet Auto Attendant Primary Available Phone Numbers
GETGet Auto Attendant Alternate Available Phone Numbers
GETGet Auto Attendant Call Forward Available Phone Numbers
POSTSwitch Mode for Call Forwarding Settings for an Auto Attendant
Features: Call ParkFeatures: Call PickupFeatures: Call QueueFeatures: Call RecordingFeatures: Customer Experience EssentialsFeatures: Hunt GroupFeatures: Operating ModesFeatures: Paging GroupFeatures: Single Number ReachLocation Call SettingsLocation Call Settings: Call HandlingLocation Call Settings: SchedulesLocation Call Settings: VoicemailLocationsNumbersPSTNPartner Reports/TemplatesPeopleRecording ReportReportsReports: Detailed Call HistorySend Activation EmailUser Call SettingsVirtual Line Call SettingsWorkspace Call SettingsWorkspaces
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GETRead the List of Auto Attendants
GETGet Details for an Auto Attendant
POSTCreate an Auto Attendant
PUTUpdate an Auto Attendant
DELETEDelete an Auto Attendant
GETGet Call Forwarding Settings for an Auto Attendant
PUTUpdate Call Forwarding Settings for an Auto Attendant
POSTCreate a Selective Call Forwarding Rule for an Auto Attendant
GETGet Selective Call Forwarding Rule for an Auto Attendant
PUTUpdate Selective Call Forwarding Rule for an Auto Attendant
DELETEDelete a Selective Call Forwarding Rule for an Auto Attendant
GETGet Auto Attendant Primary Available Phone Numbers
GETGet Auto Attendant Alternate Available Phone Numbers
GETGet Auto Attendant Call Forward Available Phone Numbers
POSTSwitch Mode for Call Forwarding Settings for an Auto Attendant
Features: Call ParkFeatures: Call PickupFeatures: Call QueueFeatures: Call RecordingFeatures: Customer Experience EssentialsFeatures: Hunt GroupFeatures: Operating ModesFeatures: Paging GroupFeatures: Single Number ReachGroupsGuests ManagementHistorical AnalyticsHybrid ClustersHybrid ConnectorsIdentity OrganizationIssuesLicensesLocation Call SettingsLocation Call Settings: Call HandlingLocation Call Settings: SchedulesLocation Call Settings: VoicemailLocationsMeeting ChatsMeeting Closed CaptionsMeeting InviteesMeeting MessagesMeeting ParticipantsMeeting PollsMeeting PreferencesMeeting Q and AMeeting QualitiesMeeting TranscriptsMeetingsMeetings Summary ReportMembershipsMessagesNumbersOrganization ContactsOrganizationsPSTNPartner ManagementPartner Reports/TemplatesPartner TagsPeopleRecording ReportRecordingsReport TemplatesReportsReports: Detailed Call HistoryResource Group MembershipsResource GroupsRolesRoom TabsRoomsSCIM 2 BulkSCIM 2 GroupsSCIM 2 UsersSecurity Audit EventsSend Activation EmailSession TypesSettingsSiteSpace ClassificationsTeam MembershipsTeamsTracking CodesUCM ProfileUser Call SettingsVideo MeshVirtual Line Call SettingsWebhooksWholesale Billing ReportsWholesale ProvisioningWorkspace Call SettingsWorkspace LocationsWorkspace MetricsWorkspace PersonalizationWorkspacesxAPI
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Get Auto Attendant Alternate Available Phone Numbers

List the service and standard PSTN numbers that are available to be assigned as the auto attendant's alternate number. These numbers are associated with the location specified in the request URL, can be active or inactive, and are unassigned.

The available numbers APIs help identify candidate numbers and their owning entities to simplify the assignment or association of these numbers to members or features.

Retrieving this list requires a full, read-only or location administrator auth token with a scope of spark-admin:telephony_config_read.

GET/v1/telephony/config/locations/{locationId}/autoAttendants/alternate/availableNumbers
URI Parameters
locationId
stringrequired

Return the list of phone numbers for this location within the given organization. The maximum length is 36.

Query Parameters
orgId
string

List numbers for this organization.

max
number

Limit the number of phone numbers returned to this maximum count. The default is 2000.

start
number

Start at the zero-based offset in the list of matching phone numbers. The default is 0.

phoneNumber
array[string]

Filter phone numbers based on the comma-separated list provided in the phoneNumber array.

Response Properties
phoneNumbers
array[AutoAttendantAlternateAvailableNumberObject]

Array of phone numbers.

phoneNumber
string

A unique identifier for the PSTN phone number.

state
STATE

Phone number's state.

ACTIVE
string

Phone number is in the active state.

INACTIVE
string

Phone number is in the inactive state.

isMainNumber
boolean

If true, the phone number is used as a location CLID.

tollFreeNumber
boolean

If true, the phone number is a toll-free number.

telephonyType
TelephonyType

The telephony type for the number.

PSTN_NUMBER
string

The object is a PSTN number.

isServiceNumber
boolean

If true, the phone number is a service number; otherwise, it is a standard number. Service numbers are high-utilization or high-concurrency PSTN phone numbers that are neither mobile nor toll-free.

Response Codes

The list below describes the common success and error responses you should expect from the API:

CodeStatusDescription
200OKSuccessful request with body content.
201CreatedThe request has succeeded and has led to the creation of a resource.
202AcceptedThe request has been accepted for processing.
204No ContentSuccessful request without body content.
400Bad RequestThe request was invalid or cannot be otherwise served. An accompanying error message will explain further.
401UnauthorizedAuthentication credentials were missing or incorrect.
403ForbiddenThe request is understood, but it has been refused or access is not allowed.
404Not FoundThe URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method.
405Method Not AllowedThe request was made to a resource using an HTTP request method that is not supported.
409ConflictThe request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once.
410GoneThe requested resource is no longer available.
415Unsupported Media TypeThe request was made to a resource without specifying a media type or used a media type that is not supported.
423LockedThe requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again.
428Precondition RequiredFile(s) cannot be scanned for malware and need to be force downloaded.
429Too Many RequestsToo many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made.
500Internal Server ErrorSomething went wrong on the server. If the issue persists, feel free to contact the Webex Developer Support team.
502Bad GatewayThe server received an invalid response from an upstream server while processing the request. Try again later.
503Service UnavailableServer is overloaded with requests. Try again later.
504Gateway TimeoutAn upstream server failed to respond on time. If your query uses max parameter, please try to reduce it.
  • Try it
  • Example
GET
/v1/telephony/config/locations//autoAttendants/alternate/availableNumbers{?orgId,max,start,phoneNumber}
Log in to try the API.
Header
Query Parameters
  • List numbers for this organization.
  • Limit the number of phone numbers returned to this maximum count. The default is 2000.
  • Start at the zero-based offset in the list of matching phone numbers. The default is 0.
  • Filter phone numbers based on the comma-separated list provided in the `phoneNumber` array.
  • Request
  • Response
https://webexapis.com/v1/telephony/config/locations/Y2lzY29zcGFyazovL3VzL0xPQ0FUSU9OL2YwYzRhOTcyLWIxNjQtMTFlZS05MWVhLWZiYjliMTkwMjI2Yg/autoAttendants/alternate/availableNumbers?orgId=Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi85NmFiYzJhYS0zZGNjLTExZTUtYTE1Mi1mZTM0ODE5Y2RjOWE&max=5&start=0&phoneNumber=+12056852221,+12056852222
200 / OK
{
    "phoneNumbers": [
        {
            "phoneNumber": "+12056350001",
            "state": "ACTIVE",
            "isMainNumber": false,
            "telephonyType": "PSTN_NUMBER",
            "tollFreeNumber": false,
            "isServiceNumber": false
        },
        {
            "phoneNumber": "+12056350002",
            "state": "ACTIVE",
            "isMainNumber": true,
            "telephonyType": "PSTN_NUMBER",
            "tollFreeNumber": false,
            "isServiceNumber": true
        },
        {
            "phoneNumber": "+12056350003",
            "state": "INACTIVE",
            "isMainNumber": false,
            "telephonyType": "PSTN_NUMBER",
            "tollFreeNumber": true,
            "isServiceNumber": false
        }
    ]
}

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